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Inzura FraudEngine

AI driven Fraud Detection solution for Policy & Claims Management.

Inzura FraudEngine analyses information from policy holder activity and document records to identify a typical and incoherent activity. Our  AI algorithms leverage GPS location data, photographic meta data, app usage patterns and policy lifecycle behavioural traits to detect and report potential fraud.

For Insurers

FraudEngine operates throughout the policy lifecycle allowing the insurer to confidentially deliver a fully automated and digital customer journey. Know Your Customer (KYC) is significantly enhanced by FraudEngine because we combine a flexible rules-based engine with a powerful self-learning AI approach to help identify and report inconsistent and suspicious behaviours.
We leverage powerful AI techniques such as Centroid-based clustering and Voronoi-cell structure analysis to learn over time what “normal” should look like and reports users or events that fall outside the expected norms.

For example, accidents should only happen when the policy holder had been driving. Some types of home insurance claims should match when the policy holder was away from their home. Commuters make 2 to 6 trips a day whereas delivery drivers or taxi drivers might make 20 or more trips in a day.

FraudEngine uses data from across the platform including driving data, photo geotag location data, photo date & time stamp, photo object recognition meta data and OCR data, app usage and activity & policy data. It can significantly enhance policy on-boarding and claims management processes and it operates continuously to identify potential fraud across the customer base.
All incidents of potential fraud are reported via our secure insurer web portal but integration with the insurer CRM system is also supported.

For Customers

FraudEngine allows insurers to automate and digitise the onboarding of new policy holders as well as managing automated claims processes. Our technology speeds up the delivery of these processes and allows for a faster and more efficient service to be delivered to the end customer. The vast majority of genuine customers will be managed quickly and efficiently thereby encouraging loyalty to the brand.

  • This product is available standalone or in combination with any other Inzura product
  • Our core platform and APIs allow us to deliver, customise and integrate all of our data products in a flexible way
  • Data product functionality can be accessed via our white-label apps or as embedded services accessible via our data product APIs

Features and Benefits

Geospatial data support

Geospatial data support

Our system works with second by second driving data as well as geotagged photo data to identify potential fraudulent behaviour

API based

API based

FraudEngine has been optimised to work with Inzura products such as Validate and Notify but it can also be used standalone via an API to enhance other insurer products and services

Lifestyle analysis

Lifestyle analysis

We use AI to identify lifestyles to match to suitable policy types. For instance, a delivery driver should be on a motor policy with business mileage cover.

Policy postcode analysis

Policy postcode analysis

We analyse telematics data and photo geotagging data to confirm the accuracy of policy holder home address records.

Insurer portal

Insurer portal

FraudEngine reports suspect activity and accounts via a secure convenient insurer web portal. Reports and alerts can also be integrated into the insurer CRM via our API

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