Technology

The Inzura digital insurance platform has been built to enable rapid deployments of feature rich digital insurance products. We leverage cloud technologies to support high volume transactions and incorporate secure data handling processes compliant with GDPR, MAS and other data privacy regulations. Our flexible systems integration modules allow us to integrate with any legacy system enabling the immediate start of your digital project.

Our platform operates the eight Inzura products and supports our Engage, Analyse, Evolve customer engagement approach - Engage with customers to drive loyalty and access rich customer data; Analyse your customer data with our embedded data processing engines and dashboards; and rapidly Evolve your proposition using this insight to maximise your insurance product KPIs.

The diagram above shows how our platform supports our app based products, and our Data Access and Analysis Web Portal. Our customers can embed Inzura capability into their own apps via our app SDK (Software Developer Kit). Customer solutions can also be integrated with our platform via our machine to machine API (Application Programme Interface) to access our telematics, fraud detection, digital media vault, OCR (Optical Character Recognition) and video/photo processing capabilities.

Our technology stack includes Python, C++, Django, RabbitMQ, Postgres/GIS and View on Ubuntu Linux hosted on Amazon Web Services. Our data analysis stack includes Spark, Hadoop, Pandas, Keras, TensorFlow, Anaconda, and R running on Hypriot & Ubuntu Linux. We use Salt Cloud and Docker Swarm for server orchestration.

For Insurers

The Inzura platform supports rapid deployment of advanced digital products including our white label smartphone apps. Our platform has been built to manage real-time customer interactions and complex data processing allowing our insurer customers to deploy digital products whilst still using their legacy core systems.

Hosted in the AWS cloud, we are able to provide secure high availability and highly scalable services. We host, process and analyse all of your rich customer data minimising the impact on your current IT team and infrastructure. All of the customer data is available for download using APIs or our web portal should it be needed as you develop your own data science capability.

Our digital insurance platform will allow you to deploy advanced digital products that will save operational costs, improve fraud detection and increase your customer profile knowledge. You will be able to underwrite more accurately, influence end user behaviour to present less risk and then more efficiently manage a claim when one does occur.

For Customers

The customer experience is completely transformed when using Inzura’s white label apps and technology. Customers will be able to conveniently access all aspects of their policy from initial onboarding, through to making a claim and managing mid term adjustments and renewal.

The Inzura platform offers advanced OCR for automatic document validation using the customers smartphone camera allowing fast, easy and convenient interaction with you. You can fast-track your customer engagement using in-app chat and our gamification platform means the customer will be keen to try the app and receive rewards for reducing risk. They can manage their cover using photos and videos and even make a claim via the app.

Digital insurance products powered by the Inzura platform will allow you to engage with your customers, access rich customer data and by leveraging the data, evolve your products to be more engaging and cost effective for the customer and insurer.

Cloud Based

The Inzura platform is cloud based ensuring we can support millions of users, store customer data safely and securely and deliver services in a cost effective way.

White label apps

Quick to market, customer branded apps with a rich look and feel to engage customers and encourage usage.

API & SDKs

The Inzura solution is open and modular, customers can use some or all of our products connecting to existing app and core platform environments using our open interfaces.

Gamification

Rewarding good customer behaviour with badges, prizes and vouchers keeps customers engaged and helps maintain loyalty at the policy renewal stage

Interventions

In-app messages, SMS and Emails can all be automated to communicate with your customer to complete actions on the policy in a timely manner

Digital Vault

Our digital vault can be used to process and validate policy or ID documents and store photos and videos of items to be insured.

Inzura Technology

For Insurers

For Customers

Features and Benefits

Cloud Based

White label apps

API & SDKs

Gamification

Interventions

Digital Vault

Get in Touch

UK Operations

Inzura Asia