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Inzura Validate

On-board and validate your customers quickly and conveniently - 100% app based

Inzura Validate allows your customers to onboard quickly and conveniently using an easy to use smartphone app. Benefit from automatic document capture using the app and rapid automatic verification. Works with existing core systems.

For Insurers

Validate allows you to move your customer on-boarding process away from costly manual processes onto a highly accurate and fully digital smartphone based solution. The app can be customised to support your specific policy type allowing it to guide your customer step by step to photograph all of their key documents.

Our platform automatically checks image quality, the document type and it performs optical character recognition (OCR) on the documents to verify customer details or identify inaccuracies. Check vehicle condition, vehicle history and access driver endorsements all via the app. We also perform AI analysis of the document and photo metadata to identify fraud. Inzura Validate allows you to be sure that you are signing up the risks you are expecting. 

Validate can be integrated with any existing policy management back-office processes and the resulting reduction in fraudulent claims can provide up to 10-15% claims ratio benefit on direct or price comparison sourced business. It works for complex motor insurance policies but can be applied to travel, life, health and home insurance. For example, the app can be used to capture home insurance documents such as mortgage approvals or surveyor reports. It can also be used to catalogue high value items such as jewelry, watches or high tech items. 

For Customers

Onboarding with a new insurance provider can be a time consuming process for a customer involving sending scans of documents or originals by post and email and then waiting for confirmation and their safe return.  

For motor insurance, a customer can use the Validate app to photograph their car and vehicle registration documents. They can also snap a picture of their driving license and no claims bonus document to prove their identity, address and NCB. On the app, on-screen templates guide the customer on how to frame each photo and if it is not quite right, they are immediately prompted to take the picture again. 

For a home insurance policy, the Validate app offers a “Digital Vault” where the customer records and shares photos of high value items, purchase receipts and valuation certificates with the insurer for a more accurate quote and to accelerate any future claims. This visual record is used as evidence of ownership and persists between policy periods for maximum customer convenience.

  • This product is available standalone or in combination with any other Inzura product
  • Combine with Inzura Notify to add photo and video based claims to the app
  • Add Inzura Drive to deliver app-based telematics for Pay As You Drive (PAYD) or Pay How You Drive (PHYD) to the app
  • Inzura DashCam can also be added to create a fully featured dash cam insurance policy with automatic incident video uploading and FNOL

Case Study

ChilliDrive+ by Autoline / Prestige. This is a young driver product created by innovative Irish broker Autoline. It uses our full complement apps including Inzura Drive telematics app, Inzura Notify accident claims notification, Inzura Validate document validation and the Inzura DashCam app features for instant FNOL and automatic video uploading. All four Inzura apps have been combined into one seamless app and proposition. We worked closely with the Autoline team to refine the look and feel of the app to match their high standards and the result is a distinctive and attractive app with genuine impact. Our platform is integrated with Autoline’s SSP system. ChilliDrive+ is live in the Irish market and we operate the product and platform, we provide 2nd line technical support and data analysis / incident analysis support to Autoline.

Features and Benefits

App based customer on-boarding

App based customer on-boarding

Move away from inefficient manual customer on-boarding processes. Our app manages the entire process via our app guiding the customer through each step. Get accurate and consistent access to documents and our platform will check for accuracy and fraud.

On screen templates

On screen templates

Our app shows a live on screen template over the camera preview screen showing the customer exactly how to frame each photograph. Templates cover multiple document types as well as cars, vans, motorcycles, jewelry and high tech equipment.

Adapts for the policy type

Adapts for the policy type

The app can support complex motor policies as well as travel, life, and home policy types. The app can support multiple policy types at the same time.

Custom branding

Custom branding

We can re-brand the Validate app to match your own insurance or broker brand. The contact numbers and terms and conditions are all linked to your your own wording for seamless product integration.

Works with existing policy admin systems

Works with existing policy admin systems

Our platform and app work independently of any existing legacy system. We integrate at a minimal level to invite users to install the app post policy purchase and then share policy validate status via our web portal or via API integrations with your CRM system.

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